Your customers ask the same questions at 11pm. Your website should answer them.
Frontdesk reads your website and documents, answers visitors in seconds with a link to where the answer came from, and passes the conversation to your team when your content does not say. It is built to hand over rather than guess a price or a policy.
The chat in the corner is Frontdesk, answering from this page.
- Answers only from your own pages and documents
- Hands off to your team by email or live chat
- One script tag, any website
- Answers in seconds, day or night
A contact form is not an answer.
Most questions a business gets online are already answered somewhere on its own website. Visitors just cannot find it, so they leave, or they send a message and wait.
Visitors leave at night
The question comes in after hours. By the time someone replies the next morning, the customer has asked a competitor.
The inbox fills with repeats
Prices, delivery areas, opening hours, how to pay. Your team answers the same ten questions every day.
Generic chatbots guess
A bot that invents a refund policy or a price does more damage than no bot at all.
Nobody sees what people ask
Questions die in WhatsApp threads and inboxes, so you never learn what your website is missing.
Live on your site the same day
There are no conversation flows to build. Frontdesk works from what you have already written.
Point it at your site
It reads your pages, including React sites, and any documents you upload: price lists, policies, FAQs.
Check the answers
Ask it real customer questions in the preview. Where an answer is missing, add a page or a document.
Paste one line
Add the script tag before the end of your page. It works on React, Next.js, WordPress and plain HTML.
<script src="https://api.frontdesk.co.ke/widget.js" data-tenant-id="…" async></script>Answer the rest yourself
Conversations the assistant hands over land in your inbox and your dashboard, ready for a reply.
When it does not know, it says so and gets your team.
If the answer is not in your content, or a visitor asks for a person, Frontdesk stops and passes the conversation on. Words you choose, like refund or complaint, always go straight to a person.
Email with the full chat
Your team gets the conversation and the visitor's email, and can reply from their inbox.
Or reply in the chat
Take over from the dashboard and type. The visitor sees your name, and the assistant waits.
Built for a business, not a demo
Every answer shows its source
Replies link to the page they came from, so visitors can check, and you can see why it said what it said.
Questions it could not answer, listed
The dashboard collects them, so you know exactly which page or document to add next.
Your name, colours and logo
The chat is sealed off from your site's styles. It cannot break your layout, and your layout cannot break it.
Lists that change every day
Jobs, products or stock can sync from your own system every night, so answers match what is on your site today.
Your team, your access
Owners manage the assistant. Agents answer chats. Everyone signs in with a code sent to their email, no passwords.
Customer data stays yours
Each business has its own knowledge base and history. The only personal detail collected is an email a visitor chooses to share, and transcripts are deleted on a schedule you set.
Questions
How does Frontdesk learn about my business?
It reads the pages on your website, including sites built with React, and any documents you upload: PDF, Word, Markdown, text or CSV, up to 10 MB each. Run it again whenever your site changes.
What happens when it does not know the answer?
It says so instead of guessing, and passes the conversation to your team by email with the full transcript. If the visitor has not given an email, it asks for one so your team can reply.
Can I reply to visitors myself?
Yes. Open the conversation in the dashboard and type. Your reply appears in the visitor's chat with your name, and the assistant pauses until you hand back.
Will it work on my website?
If you can add a script tag, yes. It works on React, Next.js, Vue, WordPress, plain HTML and most site builders, and it only loads on the web addresses you approve.
How long does setup take?
Usually under an hour: it reads your site, you check the answers in the preview, and you paste one line of code.
Which languages does it answer in?
Visitors can ask in their own language and get a reply in it. The facts in each answer still come only from the content you provide.
How much does it cost?
It depends on how many conversations your site gets and which features you need. Ask the assistant on this page to talk to a person and we will send you a quote.
Try it on this page, then on yours.
Ask the assistant anything about Frontdesk. When you want it on your own site, ask it to put you through to a person.